TRANSTAR

	Company	Date of Current Certification
	Union Railroad Co.	April 2006
	The Lake Terminal Railroad Co.	April 2006
	Birmingham Southern Railroad Co.	September 2005
	Fairfield Southern Co.	September 2005
	Warrior & Gulf Navigation Co.	March 2006
	Mobile River Terminal	March 2006
	Elgin, Joliet & Eastern Railway Co.	February 2006
The Union Railroad was the first railroad in North America to have its Quality System for transportation operations ISO 9002 certified. Union Railroad was also the winner of Railway Age's 1996 Award of Merit.

Who to talk to about ISO 9001 at Transtar
Transtar Quality Coordinator	(412) 433-7311
BS/FS Quality System Management Representative General Superintendent	(205) 783-4118
W&GN/MRT Quality System Management Representative Director Operations	(251) 452-6026
EJ&E Quality System Management Representative General Manager - West	(219) 883-4201
URR Quality System Management Representative General Manager - East	(412) 433-7811
LT Quality System Management Representative General Manager - East	(412) 433-7811

To register a Customer Complaint
BS/FS Customer Service Representative	(205) 783-HELP [4357]
EJ&E Customer Service Representative	(888) 336-8298
W&GN/MRT Customer Service Representative	(888) 966-HELP [4357]
URR Customer Service Representative	(412) 433-7834
LT Customer Service Representative	(412) 433-7834